Articles & more...

Here are some of Juma's choice articles and videos. You can read/view many more under Strategy & Technology blog.

Process Architecture & Continuous Improvement

How to develop a culture of ‘Continuous Improvement’ in an organization?

Merits of Business Process Modelling

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​Technology Tool Selection: understanding People, Process & Technology triangle

​What is meant by Business Process Management?

​​What's involved in a BPI Initiative?

Conducting a Continuous Improvement Venture

Strategic Roadmaps (with actionable steps)

Process Pyramid

Applicant Processing (sample process map)

Process Architecture

Program & Project Management

5 Key Aspects of an Effective Requirements Elicitation Process

Scaled Project Management Frameworks: What are they? Why are they important?

How to “strategize” your Project Delivery methodology?

Rescuing Projects

Information Management & Data Governance 

Why Information Management is 'not' the same as Data Management?

Why Information Management Governance Is Key To Maintaining Enterprise Data

BYOD- a security risk to IT Infrastructure

Characteristics & Benefits of Big Data​

Service Delivery for Functions like HR & IT

Shared Services Model, what is it?

Know your Client Spectrum

What's in a name?- IT 'vs' IS

Lean IT- Increasing Service Efficiency by Reducing Wait Times

Traditional 'vs' Lean- IT Operations

Corporate Sustainability (Environmental Health & Safety)

Green Living- a sustainable lifestyle...

Sustainability: Reuse Reduce Recycle