​Client Relationship & Demand Management

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  • ​Manage and maintain techno-functional relationship with several client groups and multiple vendors using ISO 20000 framework for IS Service Delivery. 
  • Understand Business Demand for technology projects and help prioritize project delivery.
  • Develop road-map to align Corporate Technology vision, goals and projects with Business Technology requirements.
  • Develop and enhance delivery step-processes to ensure that operations groups and vendor parties continue to deliver within Continuous Improvement Metrics and Guidelines.
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