There are many different definitions from the experts on What Quality is... but their message is very much the same- since Quality ultimately is about ensuring customer satisfaction and increasing profitability.
Juma Vera has
developed several strategic methodologies to improve technology and human capital utilization, produce greater ROI on investments and streamline service delivery.
Juma has more than nineteen years of experience as a senior strategic Management Consultant with Process Improvement, Business Relationship Management and Project Management specialization. She has particularly utilized Lean Six Sigma, Kaizen and ISO principles along with Scrum and Kanban frameworks.
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